Test Bank for Shortell and Kaluznys Healthcare Management 7th Edition by Burns
CHAPTER 1: Delivering Value: The Global Challenge in Health Care Management
MULTIPLE CHOICE
- What is one issue that health care organizations must address in order to create and deliver value?
| a. | To create appropriate barriers to health care for equity |
| b. | To improve access to health care |
| c. | To increase cost acceleration |
| d. | To decrease the overall quality of care |
ANS: B
| Feedback | |
| A | Incorrect: Improving access to health care must be addressed to create and deliver value. |
| B | Correct: Improving access to health care must be addressed to create and deliver value. |
| C | Incorrect: Improving access to health care must be addressed to create and deliver value. |
| D | Incorrect: Improving access to health care must be addressed to create and deliver value. |
PTS: 1
- Health care concerns shared by the United States, China, and India include concerns over ____.
| a. | the consolidated financial mechanism |
| b. | lack of spending at the local level |
| c. | the low number of specialists |
| d. | lifestyle issues and behaviors |
ANS: D
| Feedback | |
| A | Incorrect: Health care concerns shared by the United States, China, and India include concerns over lifestyle issues and behaviors. |
| B | Incorrect: Health care concerns shared by the United States, China, and India include concerns over lifestyle issues and behaviors. |
| C | Incorrect: Health care concerns shared by the United States, China, and India include concerns over lifestyle issues and behaviors. |
| D | Correct: Health care concerns shared by the United States, China, and India include concerns over lifestyle issues and behaviors. |
PTS: 1
- The Premier Hospital Quality Incentive Demonstration (PHQID) was launched to determine if economic incentives are effective at improving ____.
| a. | the cost of inpatient care | c. | the cost of outpatient care |
| b. | the quality of inpatient care | d. | the quality of outpatient care |
ANS: B
| Feedback | |
| A | Incorrect: The Premier Hospital Quality Incentive Demonstration (PHQID) was launched to determine if economic incentives are effective at improving the quality of inpatient care. |
| B | Correct: The Premier Hospital Quality Incentive Demonstration (PHQID) was launched to determine if economic incentives are effective at improving the quality of inpatient care. |
| C | Incorrect: The Premier Hospital Quality Incentive Demonstration (PHQID) was launched to determine if economic incentives are effective at improving the quality of inpatient care. |
| D | Incorrect: The Premier Hospital Quality Incentive Demonstration (PHQID) was launched to determine if economic incentives are effective at improving the quality of inpatient care. |
PTS: 1
- Investor-owned facilities comprise about ____ percent of the hospital sector.
| a. | 15–20 | c. | 55–60 |
| b. | 30–35 | d. | 75–80 |
ANS: A
| Feedback | |
| A | Correct: Investor-owned facilities comprise about 15–20 percent of the hospital sector. |
| B | Incorrect: Investor-owned facilities comprise about 15–20 percent of the hospital sector. |
| C | Incorrect: Investor-owned facilities comprise about 15–20 percent of the hospital sector. |
| D | Incorrect: Investor-owned facilities comprise about 15–20 percent of the hospital sector. |
PTS: 1
- Organizations within the health care industry have increasingly consolidated into ____ over the past two decades with the stated objective of being more efficient, but may not operate as such.
| a. | community care centers | c. | systems |
| b. | corporations | d. | foundations |
ANS: C
| Feedback | |
| A | Incorrect: Organizations within the health care industry have increasingly consolidated into systems over the past two decades with the stated objective of being more efficient, but may not operate as such. |
| B | Incorrect: Organizations within the health care industry have increasingly consolidated into systems over the past two decades with the stated objective of being more efficient, but may not operate as such. |
| C | Correct: Organizations within the health care industry have increasingly consolidated into systems over the past two decades with the stated objective of being more efficient, but may not operate as such. |
| D | Incorrect: Organizations within the health care industry have increasingly consolidated into systems over the past two decades with the stated objective of being more efficient, but may not operate as such. |
PTS: 1
- The Human Relations School ascertains that in order to improve productivity, management must ____.
| a. | implement the top-down control of work |
| b. | minimize the input of workers |
| c. | offer monetary incentives |
| d. | understand the informal organization of workers |
ANS: D
