Test Bank For ABC’s of Relationship Selling through Service 13th Edition
Test Bank For ABC’s of Relationship Selling through Service 13th Edition
ABC’s of Relationship Selling through Service 13th Edition – Test Bank
ABC’s of Relationship Selling through Service 13th Edition
ABC’s of Relationship Selling through Service
Table Of Content
Part I: Selling as a Profession
1. The Life, Times, and Career of the Professional Salesperson
2. Ethics First…then Customer Relationships
Part II
3. The Psychology of Selling: Why People Buy
4. Communication for Relationship Building: It’s Not All Talk
5. Sales Knowledge: Customers, Products, Technologies
Part III: The Relationship Selling Process
6. Prospecting: The Lifeblood of Selling
7. Planning the Sales Call: It’s a Must!
8. Carefully Select Which Sales Presentation Method to Use
9. Begin Your Presentation Strategically
10. Elements of a Great Sales Presentation
11. Welcome Your Prospect’s Objections
12. Closing Begins the Relationship
13. Service and Follow-Up for Customer Retention
Part IV: Time, Territory and Self-Management
14. Time, Territory, and Self-Management-Keys to Success