Organizational Behavior And Management 11th Edition By Konopaske – Test Bank

Chapter 03 Individual Differences at Work Answer Key

True / False Questions

1.	Work behavior refers only to activities directly involved in the creation of the work product. FALSE Work behavior is anything a person does in the work environment.

Accessibility: Keyboard Navigation
Difficulty: 1 Easy
Learning Objective: 03-01 Compare the characteristics of effective socialization.
Topic: Individual Differences Influence Work Behavior

2.	Daydreaming about being on vacation while on the job is considered a work behavior. TRUE

Accessibility: Keyboard Navigation
Difficulty: 2 Medium
Learning Objective: 03-01 Compare the characteristics of effective socialization.
Topic: Individual Differences Influence Work Behavior

3.	Minorities, which now comprise about forty percent of the U.S. population, will become the majority by 2020. FALSE Minorities, which now comprise more than one-third of the U.S. population, will become the majority by 2060.

Accessibility: Keyboard Navigation
Difficulty: 2 Medium
Learning Objective: 03-02 Explain how organizations can leverage employee diversity.
Topic: Individual Differences Influence Work Behavior

4.	By midcentury, close to one-quarter of the United States population will be aged 65 or older. TRUE

Accessibility: Keyboard Navigation
Difficulty: 1 Easy
Learning Objective: 03-02 Explain how organizations can leverage employee diversity.
Topic: Individual Differences Influence Work Behavior

Diversity is a synonym for equal employment opportunity (EEO).

FALSE

Diversity is not a synonym for equal employment opportunity (EEO). Nor is it another word for affirmative action. Diversity is the vast array of physical and cultural differences that constitute the spectrum of human differences.

Accessibility: Keyboard Navigation
Difficulty: 1 Easy
Learning Objective: 03-02 Explain how organizations can leverage employee diversity.
Topic: Individual Differences Influence Work Behavior

6.	Sexual/affectional orientation is not considered a primary dimension of diversity. FALSE Sexual/affectional orientation is considered a primary dimension of diversity.

Accessibility: Keyboard Navigation
Difficulty: 2 Medium
Learning Objective: 03-02 Explain how organizations can leverage employee diversity.
Topic: Individual Differences Influence Work Behavior

7.	Research has found that a commitment to diversity may lead to financial benefits for business. TRUE

Accessibility: Keyboard Navigation
Difficulty: 1 Easy
Learning Objective: 03-02 Explain how organizations can leverage employee diversity.
Topic: Individual Differences Influence Work Behavior

8.	A “skill” is a learned talent that a person has acquired in order to perform a task. TRUE

Accessibility: Keyboard Navigation
Difficulty: 2 Medium
Learning Objective: 03-03 Differentiate between abilities and skills.
Topic: Individual Differences Influence Work Behavior

9.	A person’s ability is generally stable over time. TRUE

Accessibility: Keyboard Navigation
Difficulty: 2 Medium
Learning Objective: 03-03 Differentiate between abilities and skills.
Topic: Individual Differences Influence Work Behavior

10.	Attitudes define one’s predispositions toward given aspects of the world. TRUE

Accessibility: Keyboard Navigation
Difficulty: 2 Medium
Learning Objective: 03-04 Describe what an attitude is and identify its three components.
Topic: Individual Differences Influence Work Behavior

11.	Individuals are born with certain innate attitudes. FALSE Individuals are not born with attitudes; they are learned.

Accessibility: Keyboard Navigation
Difficulty: 2 Medium
Learning Objective: 03-04 Describe what an attitude is and identify its three components.
Topic: Individual Differences Influence Work Behavior

12.	Affect, the emotional component of an attitude, is often learned from parents, teachers, and peer group members. TRUE

Accessibility: Keyboard Navigation
Difficulty: 2 Medium
Learning Objective: 03-04 Describe what an attitude is and identify its three components.
Topic: Individual Differences Influence Work Behavior

13.	People high in openness to experience tend to thrive in occupations where change is continuous and where innovation is critical. TRUE

Accessibility: Keyboard Navigation
Difficulty: 2 Medium
Learning Objective: 03-06 Identify the Big Five personality dimensions.
Topic: Individual Differences Influence Work Behavior

14.	While impacting overall satisfaction, the extent to which co-workers are friendly, competent, and supportive is generally not thought to be an element of job satisfaction. FALSE Co-workers are generally thought to impact job satisfaction.

Accessibility: Keyboard Navigation
Difficulty: 2 Medium
Learning Objective: 03-05 Discuss the relationship between job satisfaction and performance.
Topic: Individual Differences Influence Work Behavior

15.	Most studies dealing with the performance-satisfaction relationship have found a high association between performance and satisfaction. FALSE Most studies have found a low association between performance and satisfaction.

16.	Managerial attempts to make everyone satisfied will always yield high levels of productivity. FALSE Managerial attempts to make everyone satisfied will not necessarily yield high levels of productivity. Satisfied employees are not always high performers.

17.	Generation Z is comprised of those born in the 1990s. TRUE

Accessibility: Keyboard Navigation
Difficulty: 1 Easy
Learning Objective: 03-04 Describe what an attitude is and identify its three components.
Topic: Individual Differences Influence Work Behavior

18.	Attitudes are a relatively stable set of feelings and behaviors that have been significantly formed by genetic and environmental factors. FALSE Personality is a relatively stable set of feelings and behaviors that have been significantly formed by genetic and environmental factors.

Accessibility: Keyboard Navigation
Difficulty: 2 Medium
Learning Objective: 03-06 Identify the Big Five personality dimensions.
Topic: Individual Differences Influence Work Behavior

19.	Personality is, to some degree, observable and measurable. TRUE

Accessibility: Keyboard Navigation
Difficulty: 2 Medium
Learning Objective: 03-06 Identify the Big Five personality dimensions.
Topic: Individual Differences Influence Work Behavior

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Organizational Behavior And Management 11th Edition By Konopaske Test Bank

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1.	Work behavior refers only to activities directly involved in the creation of the work product. FALSE Work behavior is anything a person does in the work environment.

2.	Daydreaming about being on vacation while on the job is considered a work behavior. TRUE

3.	Minorities, which now comprise about forty percent of the U.S. population, will become the majority by 2020. FALSE Minorities, which now comprise more than one-third of the U.S. population, will become the majority by 2060.

4.	By midcentury, close to one-quarter of the United States population will be aged 65 or older. TRUE

6.	Sexual/affectional orientation is not considered a primary dimension of diversity. FALSE Sexual/affectional orientation is considered a primary dimension of diversity.

7.	Research has found that a commitment to diversity may lead to financial benefits for business. TRUE

8.	A “skill” is a learned talent that a person has acquired in order to perform a task. TRUE

9.	A person’s ability is generally stable over time. TRUE

10.	Attitudes define one’s predispositions toward given aspects of the world. TRUE

11.	Individuals are born with certain innate attitudes. FALSE Individuals are not born with attitudes; they are learned.

12.	Affect, the emotional component of an attitude, is often learned from parents, teachers, and peer group members. TRUE

13.	People high in openness to experience tend to thrive in occupations where change is continuous and where innovation is critical. TRUE

14.	While impacting overall satisfaction, the extent to which co-workers are friendly, competent, and supportive is generally not thought to be an element of job satisfaction. FALSE Co-workers are generally thought to impact job satisfaction.

15.	Most studies dealing with the performance-satisfaction relationship have found a high association between performance and satisfaction. FALSE Most studies have found a low association between performance and satisfaction.

16.	Managerial attempts to make everyone satisfied will always yield high levels of productivity. FALSE Managerial attempts to make everyone satisfied will not necessarily yield high levels of productivity. Satisfied employees are not always high performers.

17.	Generation Z is comprised of those born in the 1990s. TRUE

18.	Attitudes are a relatively stable set of feelings and behaviors that have been significantly formed by genetic and environmental factors. FALSE Personality is a relatively stable set of feelings and behaviors that have been significantly formed by genetic and environmental factors.