Operations Management 6Th Canadian Edition By William – Test Bank
Chapter 04
Product Design
True / False Questions
1. Phased reviews for new product projects are intended to delay changes until close to the launch of new products so all changes needed can be dealt with at the same time.
FALSE
Accessibility: Keyboard Navigation
Difficulty: Easy
Learning Objective: 04-01 Introduce product design and describe the design process.
Topic: 04-02 Product Design Process
2. Core teams are teams of operations personnel that are empowered to plan and lead product development projects.
FALSE
Accessibility: Keyboard Navigation
Difficulty: Medium
Learning Objective: 04-01 Introduce product design and describe the design process.
Topic: 04-02 Product Design Process
3. A structured development process involves use of project management techniques.
TRUE
Accessibility: Keyboard Navigation
Difficulty: Easy
Learning Objective: 04-01 Introduce product design and describe the design process.
Topic: 04-02 Product Design Process
4. Production process design involves translating the “voice of the customer” into technical product or service specifications.
TRUE
Accessibility: Keyboard Navigation
Difficulty: Easy
Learning Objective: 04-01 Introduce product design and describe the design process.
Topic: 04-02 Product Design Process
5. Designing production processes includes building prototypes of processes and revising the process if necessary.
TRUE
Accessibility: Keyboard Navigation
Difficulty: Easy
Learning Objective: 04-01 Introduce product design and describe the design process.
Topic: 04-02 Product Design Process
6. Patents are the only means organizations have at their disposal to ensure they profit from their research and development efforts.
FALSE
Accessibility: Keyboard Navigation
Difficulty: Medium
Learning Objective: 04-02 Name some sources of ideas for new or revised designs.
Topic: 04-03 Sources of Ideas for New or Redesigned Products
7. The process of dismantling and inspecting a competitor’s product to discover opportunities for product improvement is called prototyping.
FALSE
Accessibility: Keyboard Navigation
Difficulty: Easy
Learning Objective: 04-02 Name some sources of ideas for new or revised designs.
Topic: 04-03 Sources of Ideas for New or Redesigned Products
8. The process of dismantling and inspecting a competitor’s product to discover opportunities for product improvement is called “reverse engineering”.
TRUE
Accessibility: Keyboard Navigation
Difficulty: Easy
Learning Objective: 04-02 Name some sources of ideas for new or revised designs.
Topic: 04-03 Sources of Ideas for New or Redesigned Products
9. Basic research focuses on near-term commercial applications and is primarily carried out by business organizations.
FALSE
Accessibility: Keyboard Navigation
Difficulty: Easy
Learning Objective: 04-02 Name some sources of ideas for new or revised designs.
Topic: 04-03 Sources of Ideas for New or Redesigned Products
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