Technical Communication 12th Edition By Markel – Test Bank

1. Chapter 3 describes the writing process as a series of stages. The first stage is planning. What are the other stages discussed in Chapter 3?
2. Chapter 3 lists four steps that are often involved in planning a document. One is generating ideas about your subject. What are the two other steps listed in Chapter 3?
3. Chapter 3 discusses two questions you should ask yourself to determine the purpose of your document. What are they?
4. When revising documents for technical communication, you should ask two kinds of people for help. One type is subject-matter experts. What is the other one?
5. Chapter 3 lists four techniques for learning from others while revising documents. One technique is surveying, interviewing, or observing readers as they use the existing document. What is one other technique?
6. When drafting a document, you come to an item that you don’t understand or that requires more research. What should you do?
7. According to Chapter 3, using templates can lead to three problems. One is that templates may bore readers. What are the other two?
8. What is “invisible writing” and how is it helpful to the writing process?
9. What are the two major ways to revise a document?
10. Identify one of the strategies listed in Chapter 3 for acknowledging reviewers who contributed significant feedback on your document.
11. Even though cultures differ, technical documents tend to be written in a similar way no matter where you go.
    A) True
    B) False

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12. Styles are preformatted designs for different kinds of documents, such as business letters, memos, newsletters, and reports.
    A) True
    B) False
13. If you don’t know whether to write too, two, or to, you should trust the spell-checker to help you decide.

    A) True B) False

14. One disadvantage of using the Styles feature of a word processor is that you cannot create new styles.
    A) True
    B) False
15. You should choose the method of delivering your document after the document is complete.

    A) True B) False

16. You may find that your network of associates, both inside and outside your organization, can help you through sticking points in many of the phases of a writing project.
    A) True
    B) False
17. Proofreading should precede the editing process. A) True

    B) False

18. Editing your documents is a way to show respect to your audience. A) True

    B) False